FAQ

 What SHIPPING options do you offer?

Most items ship free, within 1 business day, via UPS Ground. You have the option to upgrade to Priority Mail during checkout (transit times are not guaranteed). Click HERE for more info about shipping.

Do you ship internationally?

Not at this time.

Do you accept RETURNS?

Sure. Click HERE for complete info on the return policy.

Do you offer CUSTOM ORDERS?

Yes. Mainly for color combinations. The process for kiln formed glass, or fused glass, requires the use of molds to give the glass its size and shape, so I’m limited by the size molds I have available. The most requested custom order I get is for a larger size Coral Bowl. The largest size I can do in the coral bowls is about 14 inches in diameter. You can easily order the larger size, in your color choice, HERE or contact me directly, via email at info@theglassrainbow.com 

What is the production time for custom orders?

Normally, custom orders run about 5-7 business days out from the date of purchase. During peak season, custom orders can run anywhere from 1-3 weeks but I’ll confirm time frames with you before you place your order.

What is the creation process for fused glass?

Kiln formed (also known as "fused") glass art is created by cutting down sheets of clear and colored glass, creating a design and melting the glass together in a kiln. Kiln times run anywhere from 22 to 75 hours per project, depending on size and shape. Different textures can be achieved using various kiln schedules. Additional embellishments can be added to the project during successive firings and the different shapes come from "slumping" glass into molds or "draping" glass over objects. Aside from the kiln, other tools I use to manipulate the glass include a wet tile saw, ring saw, grinder, Dremel and a drill press.